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Overview

This Privacy Policy explains how Trent Web Studio collects, uses, shares, and protects information when you visit our website, contact us, request a free website plan, purchase services, or work with us on a website or online presence project.

Trent Web Studio is operated by The Truly Disciplined. By using the Website or Service, you agree to the collection and use of information described in this Privacy Policy.

Information We Collect

We may collect information you provide directly, information collected automatically through website use, and information needed to provide the Service.

  • Contact and identity information: name, business name, email address, phone number, and other contact details.
  • Business and project information: current website links, Google Business Profile links, Facebook or social links, service descriptions, service areas, logos, photos, reviews, testimonials, business details, and other content you provide.
  • Payment and billing information: payment status, subscription details, invoice details, billing contact details, and transaction records. Payment card details are handled by Stripe or another payment processor and are not stored directly by us.
  • Usage data: IP address, browser type, device information, pages visited, time spent, referring pages, and basic diagnostic data.

How We Use Information

We use information to operate the Website, respond to inquiries, prepare free website plans, provide paid services, build and maintain client websites, process payments, manage customer relationships, improve the Service, protect against misuse, and comply with legal obligations.

We may also use contact information to send service-related communications, project updates, billing notices, follow-ups, or important changes related to the Service.

Client Content and Business Materials

If you send business photos, logos, reviews, copy, testimonials, project photos, or other materials, we use them to evaluate, design, build, update, or maintain your website or online presence.

You should not send confidential, sensitive, medical, financial, or legally privileged information unless it is necessary for the project and you are comfortable sharing it for that purpose.

Cookies and Analytics

Our Website may use cookies, pixels, scripts, analytics, server logs, or similar technologies to understand traffic, improve pages, diagnose problems, and measure how visitors use the Website.

You can usually control cookies through your browser settings. Disabling cookies may affect some website features.

Payments

We may use Stripe or other third-party payment processors to process payments, subscriptions, invoices, and billing-related communication.

We do not store full credit card numbers on our own servers. Payment information is provided directly to the payment processor and handled according to that processor’s privacy policy and security practices.

Stripe’s privacy policy is available at https://stripe.com/privacy.

How We Share Information

We do not sell your personal information. We may share information only as needed to operate the business and provide the Service.

  • Service providers: payment processors, hosting providers, domain or DNS providers, email tools, analytics tools, form tools, file storage tools, and other vendors that help us provide the Service.
  • Third-party platforms: when needed to connect, update, troubleshoot, or guide improvements to platforms such as Google Business Profile, website hosting, domains, or contact forms.
  • Legal and safety: if required by law, legal process, or to protect rights, property, security, users, or the public.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of business assets.

Retention

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and operate the business.

Project files, emails, billing records, and website-related information may be retained for business, tax, support, security, and recordkeeping purposes.

Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no internet transmission, website, email, payment system, or storage method is completely secure.

You are responsible for keeping any accounts, domains, email addresses, and third-party platform logins secure.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or restrict certain processing.

To make a privacy request, email trent@trentwebstudio.com. We may need to verify your identity before responding.

California Privacy Notice

California residents may have additional rights under California privacy laws. We do not sell personal information and do not knowingly share personal information for cross-context behavioral advertising.

In the past 12 months, we may have collected identifiers, customer records information, commercial information, internet or network activity, and business/project information for the purposes described in this Privacy Policy.

Children’s Privacy

The Website and Service are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date. Changes are effective when posted unless otherwise stated.

Contact

Questions or privacy requests can be sent to trent@trentwebstudio.com.